Questions from tenants
Who we are and how does it work?
Home Express is a professional property manager. Hundreds of home owners entrust us with their properies with the sole purpose of lending them. We are responsible for the search of tenants, their welcoming and hopefully pleasant stay in the property. The process of renting a proeprty is extremely easy and the contracts – transparent. You can see more HERE
Where do you offer properties?
We work in Varna area. If you are not sure if we cover that location – do not hesitate to contact us HERE
What languages do you speak?
We speak Bulgarian and English.
What is the process of choosing a property?
- Firstly, you need to contact us and give us the period of your stay. Then tell us a bit more about your stay, the type of property you are looking for and how many people are going to live there.
- After that we will send you our portfolio of available properties that suit your request.
- When you choose a property, we will sign a contract. We need a deposit so we can be sure that you will come. When you leave the property – you get it back!
- We will be there for you when you arrive and help you accommodate.
What are the maximum periods that I can rent a property?
We offer short-term rents from 1 to 12 months. Contact us for more information!
Can I visit you in your office?
Of course! You can find us at out office: Varna, Makedonia 29A str.
Do I need to pay a deposit?
We have hundreds of enquiries and we need it as a proof of your intent. After the end of your contract you get it back! The deposit equals one monthly payment.
Are utilities included in the price (water, gas, electricity, Internet, TV)?
Yes! The price you are paying is final and all utility bills are free of charge!
Is cleaning of the property included?
Yes, cleaning is included 2 times a month!
If I have some troubles, issues or need maintenance how can you help me?
We have coordinators who can help you contact the necessary services, companies or institutions. If you need any maintenance we can assist you with the search for firms and make sure you won’t be scammed or overpriced!
Can I terminate the contract after I have paid the deposit?
If you decide to not to move in the property after paying deposit – the following table applies:
- 45 days before the date of moving in – 100% of the deposit is returned.
- 30 days before the date of moving in – 50% of the deposit is returned.
For periods of less than 30 days before the starting date of the contract you will be charged the full amount.
Can somebody meet me and take me to the propery?
Of course! You are welcome in our office and we can take you to the property or meet up there and give you the keys.